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The Core Team & Associates |
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Noel Sutton Managing Director Noel
has over 35 years experience as a leader, manager and adviser in the
public and private sectors. Currently the Convenor of the Canberra
Evaluation Forum, Noel maintains a good knowledge of public sector
trends and challenges in the fields of evaluation, strategic
planning, performance audit and corporate governance. He
has demonstrated skills in analysis and complex problem
identification, project management, strategic planning, evaluations
and reviews, organisational development, and interactive workshop
facilitation. He also has a strong interest in training
and development, delivering the Leadership and Change, and Managing
Service Delivery modules on the Public Sector Management Course for
over four years. Noel's academic qualifications include a
Bachelor of Arts, Post Graduate Diploma in Human Resource
Management, and a Masters Degree in Organisational
Development. |
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Karen McLennan Senior Consultant Karen has over
20 years experience in research, analysis and
policy development and has held a number of senior analytical and
management positions in a variety of public sector agencies.
She has demonstrated experience and skills in a variety of fields,
including the design and conduct of evaluations, reviews, and
internal and external performance audits; project management,
strategic and operational intelligence, futures research, and the
development and delivery of related training in these areas.
She also has practical experience and knowledge of a range of
analytical and performance monitoring tools, including environmental
scanning, surveys, risk assessments, focus groups, and indicator and
warning sets. Karen's academic qualifications include a
Bachelor of Economics , Post Graduate Diploma in Communications
(Majors in Research Methods, Marketing and Advertising) and a Master
of Arts (Strategic & Defence Studies).
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Margaret MacDonald Senior Consultant
Margaret has a depth of experience and skill in public policy, program
management and consultancy in both the public and private sectors,
with 17 years experience as a senior manager in the Australian Public
Service. Her experience spans a variety of fields with
particular expertise in health, community services and education.
Particular strengths include evaluation, strategic planning, policy
analysis and change management. Her skills include group
facilitation, and education and training with a particular interest
expertise in customising solutions to client program and policy needs.
Margaret's academic qualifications include a Masters of Public Health
(policy, evaluation and health economics) and, Graduate Diplomas in
Education and Librarianship and a Bachelor of Arts. |
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Meredith Edwards Senior Consultant
Dr Edwards is an Economist with a PhD from
the Australian National University. Through her career, Dr Edwards
has been a lecturer, researcher and policy analyst. Professor
Edwards worked as both a senior public servant and senior academic.
Dr Edwards spent fourteen years working on major social and employment
policy initiatives. In her last four years in the public service,
1993 - 1997,she was the Director of the National Housing Strategy
and in the Department of Prime Minister and Cabinet as Head of a
Taskforce on long term unemployment issues and later as Deputy
Secretary of that Department. Until recently Dr Edwards was the
founding Director of the National Institute of Management undertaking
major governance and public policy consultancies, mostly for the
Australian Government. |
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Sue Funnell Senior Evaluation Consultant
Sue Funnell is a close associate of Courage
Partners and a recognised expert in the field of evaluation. A
former President of the Australasian Evaluation Society, Sue has more
than 30 years experience in conducting, managing, facilitating and
reviewing a wide range of projects involving evaluation, performance
measurement and reporting, and organisational learning and development
She has been one of the key contributors to the development,
dissemination and use of program logic approaches in Australia over
the last two decades and has extensive experience in the application of
such processes across a wide array of areas of public sector
endeavour. Sue holds a Master of Arts Degree with First
Class Honours (thesis specialising in evaluation) and a Bachelor of
Arts Degree with First Class Honours in Psychology. |
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Linda Doolan
Senior Consultant
As a consultant, Linda has
significant experience in the design and conduct of customised
surveys developed to gather client feedback, staff perceptions or to
support evaluation, review and planning activities. Her strong
project management, strategic development, research and report
writing skills have been utilised to assist our clients in the
development of key documents, implementation of performance
improvement plans and conduct of reviews. Linda holds a Bachelor of
Education and is a qualified internal auditor. |
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Helen Swan Senior Consultant
Helen
has twenty years of experience in the public and private sector
comprising a depth of project and program management, team
facilitation and collaboration and specialist knowledge of the three
spheres of government. She has a deep academic and practitioner base
underpinning her experience providing her with a strong grounding in
policy development, implementation and evaluation; research;
qualitative and quantitative methodologies including interviewing,
workshop and focus group facilitation and survey and questionnaire
design; stakeholder and community engagement; data and consultation
analysis and complex report writing.
Helen holds Bachelor and
Master Degrees in Social Planning and Policy from Charles Sturt
University-Riverina and a PhD (Government) from the University of
Canberra. Her PhD thesis addressed policy coherence and governing for
sustainability within the Australian Federal Government policy
framework |
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Graham Smith Senior Consultant
Graham has a deep knowledge of government
administration gained mostly through leading or conducting many forms
of audit, review and evaluation. These include internal and
performance audits, risk management, evaluation and developing
performance indicators. He has also been instrumental in improving
management practices, including through business process reviews.
Other skills gained have included experience in communicating at high
levels, including with CEOs and ministers. He has good presentational
and meeting skills, including conducting individual interviews,
planning and delivering training and running focus groups. He has
also prepared succinct reports covering complex issues.
Graham has excellent quantitative skills dating from his first degree,
a Bachelor of Science (Hons) from the University of Melbourne. He
also holds a Master of Public Administration from the University of
Canberra and is a Certified Internal Auditor. |
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Karen Roberson Business Manager / Project Support
Karen is an integral part
of the Courage Partners team. She manages the
administrative and technical aspects of the company and provides
project support to our consultants and business partners. Karen has
considerable experience in the development of appropriate data display
techniques to support survey reports, manipulation of survey
databases, preparation of materials for workshops, production of high
quality reports and coordination of business functions and events. |
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Margaret Goode Senior Consultant Margaret Goode is a senior consultant with over 10 years
experience in providing management consulting services to both private
and public sector organisations. A former Director with Coopers
& Lybrand, Margaret has conducted numerous consulting assignments with
particular emphasis on organisational planning, strategy and design,
management and process improvement, change management, cost reduction,
policy analysis, program evaluation and performance audit. Margaret's
academic qualifications include a Bachelor of Arts, Graduate Diploma
in Librarianship and Diploma in Human Resource Management.
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Belinda Bannister Senior Consultant
Belinda is an Australian
Chartered Accountant based in Canberra, with over 20 years experience
in both the public and private sectors. Belinda has demonstrated
success in a variety of fields, with particular emphasis on: audit;
business improvement and process re-engineering; financial modelling
and analysis; project management; leadership and management;
analytical problem solving; and communication and engagement. In
addition to being a Chartered Accountant, Belinda's qualifications
include an Economics Degree and post-graduate Diploma in Finance and
Securities. Belinda's background, qualifications and experience gives
her an excellent understanding of client needs, an ability to think
outside the square and solve complex problems, from both a technical
and people perspective. |
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Wayne Thompson Senior Consultant
/ Coordinator Consulting Services
Wayne has over 25 years of broad change
enablement experience across most business sectors throughout
Australia, New Zealand, India and Indonesia. As a proven project
leader and business advisor Wayne brings great credibility to his
assignments. He graduated from Auckland University with a BSc in
Chemistry. From 1979 to 1992 he worked for one of New Zealand's
leading brewers . In 1993, he joined KPMG as a Senior Consultant
; over a 5 year period he worked with KPMG's leading clients assisting
them develop and implement their quality and operational improvement
programs. In 1997 he founded the SOL Company and conducted many
projects designed to assist companies develop and implement change
programmes including reviews of complex programmes and projects,
process management, process improvement, business development,
performance management, facilitation, mentoring and training.
Wayne has also been a lead assessor and has conducted hundreds of
system audits for certification agencies. Through his
experience Wayne brings to each assignment an in depth understanding
of business issues and experience of managing and facilitating teams
in ever changing environments. |
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Derek Russell Senior Consultant
Derek
Russell has over 30 years public sector experience spanning
Commonwealth and ACT central agencies, and Commonwealth line agencies
in transport and immigration. He has undertaken evaluations or
reviews in the Attorney-General's, Defence and Immigration spheres and
has a special interest in the specification of performance indicators
and effective reporting of performance at the outcome and output
level. Derek's academic qualifications include a Bachelor of
Economics and a Master of Engineering Science in transport planning. |
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Michael Reid Company IT Support Michael has over 12 years experience in the provision of
Information Technology Infrastructure services and has worked in
permanent positions within the Public Sector and privately as a
contractor. He has a variety of Information Technology skills
including PC and network design, management and support. Michael
specialises in addressing the infrastructure requirements of smaller
businesses with complex requirements.
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