|
|
|
The Core Team & Associates |
|
 |
|
Noel Sutton Managing Director Noel
has over 35 years experience as a leader, manager and adviser in the
public and private sectors. Currently the Convenor of the Canberra
Evaluation Forum, Noel maintains a good knowledge of public sector
trends and challenges in the fields of evaluation, strategic
planning, performance audit and corporate governance. He
has demonstrated skills in analysis and complex problem
identification, project management, strategic planning, evaluations
and reviews, organisational development, and interactive workshop
facilitation. He also has a strong interest in training
and development, delivering the Leadership and Change, and Managing
Service Delivery modules on the Public Sector Management Course for
over four years. Noel's academic qualifications include a
Bachelor of Arts, Post Graduate Diploma in Human Resource
Management, and a Masters Degree in Organisational
Development. |
|
|
|
 |
|
Meredith Edwards Senior Consultant
Dr Edwards is an Economist with a PhD from
the Australian National University. Through her career, Dr Edwards
has been a lecturer, researcher and policy analyst. Professor
Edwards worked as both a senior public servant and senior academic.
Dr Edwards spent fourteen years working on major social and employment
policy initiatives. In her last four years in the public service,
1993 - 1997,she was the Director of the National Housing Strategy
and in the Department of Prime Minister and Cabinet as Head of a
Taskforce on long term unemployment issues and later as Deputy
Secretary of that Department. Until recently Dr Edwards was the
founding Director of the National Institute of Management undertaking
major governance and public policy consultancies, mostly for the
Australian Government. |
|
|
|
|
|
|
|
 |
|
Sue Funnell Senior Evaluation Consultant
Sue Funnell is a close associate of Courage
Partners and a recognised expert in the field of evaluation. The
former President of the Australian Evaluation Society, Sue has more
than 20 years experience in conducting, managing, facilitating and
reviewing a wide range of projects involving evaluation, performance
measurement and reporting, and organisational learning and development
She has been one of the key contributors to the development,
dissemination and use of program logic approaches in Australia over
the last decade and has extensive experience in the application of
such processes across a wide array of areas of public sector
endeavour. Sue holds a Master of Arts Degree with First
Class Honours (thesis specialising in evaluation) and a Bachelor of
Arts Degree with First Class Honours in Psychology. |
|
|
|
 |
|
Karen McLennan Senior Consultant Karen has over
20 years experience in research, analysis and
policy development and has held a number of senior analytical and
management positions in a variety of public sector agencies.
She has demonstrated experience and skills in a variety of fields,
including the design and conduct of evaluations, reviews, and
internal and external performance audits; project management,
strategic and operational intelligence, futures research, and the
development and delivery of related training in these areas.
She also has practical experience and knowledge of a range of
analytical and performance monitoring tools, including environmental
scanning, surveys, risk assessments, focus groups, and indicator and
warning sets. Karen's academic qualifications include a
Bachelor of Economics , Post Graduate Diploma in Communications
(Majors in Research Methods, Marketing and Advertising) and a Master
of Arts (Strategic & Defence Studies).
|
|
|
|
 |
|
Chris Kenyon Senior Consultant
Chris has more than
25 years experience in consulting work. He has provided high
level and practical advice to government departments and commercial
organisations in six countries on ways of enhancing their operations
and activities. He has been director of two consulting
organisations and of the only Australian postgraduate education
program for consultants. Much of his work comes from repeat
clients who appreciate the breadth of knowledge and experience he
brings to bear on projects, the highly consultative way he engages
with people, and eminent practicality of the outcomes that are
achieved. |
|
|
|
 |
|
Margaret MacDonald Senior Consultant
Margaret has a depth of experience and skill in public policy, program
management and consultancy in both the public and private sectors,
with 17 years experience as a senior manager in the Australian Public
Service. Her experience spans a variety of fields with
particular expertise in health, community services and education.
Particular strengths include evaluation, strategic planning, policy
analysis and change management. Her skills include group
facilitation, and education and training with a particular interest
expertise in customising solutions to client program and policy needs.
Margaret's academic qualifications include a Masters of Public Health
(policy, evaluation and health economics) and, Graduate Diplomas in
Education and Librarianship and a Bachelor of Arts. |
|
|
|
 |
|
Linda Doolan
Senior Consultant
As a consultant, Linda has
significant experience in the design and conduct of customised
surveys developed to gather client feedback, staff perceptions or to
support evaluation, review and planning activities. Her strong
project management, strategic development, research and report
writing skills have been utilised to assist our clients in the
development of key documents, implementation of performance
improvement plans and conduct of reviews. Linda holds a Bachelor of
Education and is a qualified internal auditor. |
|
|
|
 |
|
Karen Roberson Business Manager / Project Support
Karen is an integral part
of the Courage Partners team. She manages the
administrative and technical aspects of the company and provides
project support to our consultants and business partners. Karen has
considerable experience in the development of appropriate data display
techniques to support survey reports, manipulation of survey
databases, preparation of materials for workshops, production of high
quality reports and coordination of business functions and events. |
|
|
|
 |
|
Sally Richardson
Consultant / Coordinator Consulting
Services
Sally coordinates the consulting effort
of the Courage Partners team, manages the allocation of projects and
identifies opportunities to successfully combine the skills of our
business associates with meeting the needs of our clients. She also
works as a consultant in the areas of evaluation, review,
facilitation, process improvement, strategic planning, and project
management. Prior to joining Courage in 2006, Sally worked with Qantas
and Defence. She has high level skills in business process
improvement, research and analysis, report writing, problem
identification and solving, project management, as well as excellent
interpersonal skills. Sally has a Bachelor of Arts (History and
Politics), Diploma of Leadership and Management and an Advanced
Diploma of Maritime Studies. |
|
|
|
 |
|
Ross Sutton Senior Consultant
Ross has over 40 years
experience in both the public and private health care sectors, in
Australia and overseas. His expertise is widely recognised within
Australia and internationally in areas such as program monitoring
and evaluation, program design, public policy and public sector
reform, and disease control (e.g. avian influenza, emerging
infectious diseases). Former Managing Director of AusHealth
International,
Ross has been
involved in a number of AusAID, Asian Development Bank and other
projects as Project Director and as an expert adviser.
In 2005-06 he was associated with
4 programs targeted at avian influenza and other emerging infectious
diseases. Ross has also been
an academic and earlier in his career he held the position of head
of microbiology at the School of Public Health and Tropical
Medicine, Sydney University.
His
professional qualifications include a B.Sc and M.Sc from the
University of Sydney, as well as a
PhD (Medicine) from the London School of Hygiene
and Tropical Medicine. |
|
|
|
|
|
|
|
 |
|
Margaret Goode Senior Consultant Margaret Goode is a senior consultant with over 10 years
experience in providing management consulting services to both private
and public sector organisations. A former Director with Coopers
& Lybrand, Margaret has conducted numerous consulting assignments with
particular emphasis on organisational planning, strategy and design,
management and process improvement, change management, cost reduction,
policy analysis, program evaluation and performance audit. Margaret's
academic qualifications include a Bachelor of Arts, Graduate Diploma
in Librarianship and Diploma in Human Resource Management.
|
|
|
|
 |
|
Professor Patricia
Gillard Senior Consultant
Patricia has over 20
years experience in audience and communications research and
strategy. She is
currently the Professor of e-business at Newcastle University and
has held senior research, management and advisory positions in
universities, museums and the broadcasting industry, most notably
Head of Communication Studies at RMIT University, Member of the
Museums Victoria Board and Head of Research and Development for ABC
Television. Patricia has significant expertise in
applying innovative research within the emerging Web environment.
Over the past five years she has contributed quality
evaluation and user research in the early development of award
winning sites such as www.pictureaustralia.org and the redesign of
websites and intranets for organisations serving a wide range of
publics. Patricia recently contributed to the Better
Practice Guide on evaluation of government services delivered
through the Internet, to the Australian National Audit Office and
was the audit manager for a Courage performance audit ((conducted on
behalf of the Auditor General) of the delivery of government
programs on-line. Patricia has a PhD in Communications
(UNSW), and honours Arts degree and a Diploma in Education (Sydney
University). |
|
|
|
 |
|
Belinda Bannister Senior Consultant
Belinda is an Australian
Chartered Accountant based in Canberra, with over 20 years experience
in both the public and private sectors. Belinda has demonstrated
success in a variety of fields, with particular emphasis on: audit;
business improvement and process re-engineering; financial modelling
and analysis; project management; leadership and management;
analytical problem solving; and communication and engagement. In
addition to being a Chartered Accountant, Belinda's qualifications
include an Economics Degree and post-graduate Diploma in Finance and
Securities. Belinda's background, qualifications and experience gives
her an excellent understanding of client needs, an ability to think
outside the square and solve complex problems, from both a technical
and people perspective. |
|
|
|
 |
|
Wayne Thompson Senior Consultant
/ Coordinator Consulting Services
Wayne has over 25 years of broad change
enablement experience across most business sectors throughout
Australia, New Zealand, India and Indonesia. As a proven project
leader and business advisor Wayne brings great credibility to his
assignments. He graduated from Auckland University with a BSc in
Chemistry. From 1979 to 1992 he worked for one of New Zealand's
leading brewers . In 1993, he joined KPMG as a Senior Consultant
; over a 5 year period he worked with KPMG's leading clients assisting
them develop and implement their quality and operational improvement
programs. In 1997 he founded the SOL Company and conducted many
projects designed to assist companies develop and implement change
programmes including reviews of complex programmes and projects,
process management, process improvement, business development,
performance management, facilitation, mentoring and training.
Wayne has also been a lead assessor and has conducted hundreds of
system audits for certification agencies. Through his
experience Wayne brings to each assignment an in depth understanding
of business issues and experience of managing and facilitating teams
in ever changing environments. |
|
|
|
 |
|
Colin Reynolds Senior Consultant
Colin has over 20 years experience in
the international development field with specialties in Monitoring
and Evaluation, Project Design and Delivery, Environmental Resource
Management, Restoration of Rural Livelihoods, Humanitarian Action,
Peace-Building and Civil-Military Relations. He has worked on both
long and short-term assignments throughout the Asia Pacific and
Central Asian regions for various agencies, including the ADB, USAID,
UNDP, UNHCR, AusAID, DFAT (International Peace Monitoring Team),
CARE-USA, WWF, IUCN and numerous smaller NGOs. His academic
qualifications include a Masters Degree in Development Economics and
Planning and a Bachelors Degree in Zoology (Fisheries/Conservation
Biology). He has also completed extensive vocational training
focusing on the security issues of operating in conflict and
post-conflict zones. |
|
|
|
 |
|
Lincoln Young Senior Consultant
Lincoln
has a Bachelor of Agricultural Science from the University of Adelaide
and an MSc (distinction) in Rural Resource Management and
Environmental Policy from the University of London. He has gained much
from long and short-term work in 39 countries, most of them
developing. His larger interests lie with
project
management issues, especially monitoring and evaluation, social and
economic development, making sustainability operational, natural
resource management, poverty alleviation and environmental
conservation. He has worked with the public and private sector, large
multilateral organisations and small NGOs. His most recent job
established the monitoring and evaluation system for a coastal zone
management program for island states in the southern Indian Ocean and
for some East African countries. |
|
|
|
 |
|
Robert Lake Senior Consultant
Robert brings over 20
years experience in research, program evaluation and performance
management across a broad range of public sector areas including the
military. He is an experienced leader and manager of
multi-disciplinary research teams and has significant experience in
consulting within a range of large organisations on performance
management, organisational interventions and change facilitation. He
is a recognised expert in program evaluation, and has won two awards
from the Australasian Evaluation Society – itself a rare achievement –
including the prestigious Evaluation Study Award. He also has
considerable expertise in a wide range of statistical analyses
including structural equation modelling He has undergraduate and
post-graduate qualifications in psychology from the Australian
National University and a PhD in psychology from the University of
Queensland. |
|
|
|
 |
|
Robert
McEntyre Senior Consultant
Robert McEntyre works with private, public and not-for-profit sector
clients to create their future, to pursue strategic, tactical and
operational improvement initiatives, and that utilise the practice’s
business services of: strategic thinking, organisational review,
research and performance monitoring. His clients are representative of
a wide range of industry sectors including agriculture, building &
construction materials, education, food services, government, library
& information services, information & communication technology,
logistics & manufacturing, retailing,
professional & industry associations, property services,
and utilities.
Robert has
worked with medium and large Australian, New Zealand, UK and US
companies, and state and federal government agencies and regulators in
both Australia and New Zealand. Robert is a graduate of the University
of Sydney and is also a member the NSW State Chamber of Commerce, the
Australian Institute of Company Directors, the Australian Institute of
Management and the Australian Institute of Training & Development. |
|
|
|
|
|
|
|
 |
|
Derek Russell Senior Consultant
Derek
Russell has over 30 years public sector experience spanning
Commonwealth and ACT central agencies, and Commonwealth line agencies
in transport and immigration. He has undertaken evaluations or
reviews in the Attorney-General's, Defence and Immigration spheres and
has a special interest in the specification of performance indicators
and effective reporting of performance at the outcome and output
level. Derek's academic qualifications include a Bachelor of
Economics and a Master of Engineering Science in transport planning. |
|
|
|
 |
|
Dr Stewart Hase
Senior Consultant Stewart is a
psychologist, psychotherapist, researcher and academic. In all these
roles he is interested primarily in: helping people change and to
learn; evaluating and researching the effectiveness of change,
innovation and project implementation using a variety of methods;
using action research as a vehicle for real time change; and helping
workplaces to become more healthy and productive. Stewart has
published widely in these areas of interest and has consulted for a
large number of national and international organisations |
|
|
|
 |
|
Graeme Thomas Senior Consultant
Graeme Thomas has over 12
years experience as both an internal change agent and external
consultant in a range of strategic, operational, project and policy
settings. He has previously been principal consultant in two national
consulting groups. He has
considerable experience in successfully applying strategic planning,
performance measurement, risk management, business improvement and
project evaluation methodologies in the public, private and
not-for-profit sectors. He is a skilled facilitator who works
effectively with all levels of management to achieve results. |
|
|
|
 |
|
Peter Rufford Consultant
Peter has thirty years experience in highway,
transport and infrastructure planning in both the public and
consulting sectors. He has worked in strategic planning and
evaluation of road networks, the evaluation of major projects and
programs, feasibility studies and in strategic facility management.
He has a strong interest in local government and in the regulation of
the transport sector. In addition, he has been involved in six
infrastructure planning projects in China since 1992. Peter’s
academic qualifications include both a Bachelor and a Masters degree
in Civil Engineering. |
|
|
|
 |
|
Professor Ross
Babbage International Strategy
Specialist
Ross has
wide-ranging expertise in international security affairs and
has held several senior positions in the Australian Public
Service, private sector and academia. Ross is recognised in
both Australia and internationally as an expert in international
relations and strategic analysis. Ross provides quality
analytical advice and executive education and training services to
both private and public sectors. He is also an Adjunct
Professor in the Research School of Pacific and Asian Studies at the
Australian National University, a Senior Associate of the Centre for
International Strategic Analysis (CISA) and a Council Member of the
International Institute for Strategic Studies in London. Ross
holds a Bachelor and Masters degrees in economics from the
University of Sydney and a PhD in International Relations from the
Australian National University.
|
|
|
|
 |
|
Michael Reid Company IT Support Michael has over 12 years experience in the provision of
Information Technology Infrastructure services and has worked in
permanent positions within the Public Sector and privately as a
contractor. He has a variety of Information Technology skills
including PC and network design, management and support. Michael
specialises in addressing the infrastructure requirements of smaller
businesses with complex requirements.
|
|
|
| |
 |
|
David Connery
Consultant
David Connery has
twenty years experience as a leader, policy adviser and trainer in
the Australian Army, together with recent experience in academia and
the private sector. His particular fields of expertise include
strategic planning, qualitative analytical techniques and
facilitation. During his military career,
David served with Military Strategy Branch, the Office of National
Assessments and Army Headquarters. His qualifications include Masters degrees
in International Studies (with Honours - Sydney), Defence Studies
(Australian Army Command and Staff College), and Strategy (ANU); and
a BA in history from the University of Queensland. He is now a
doctoral candidate and tutor at the Australian National University,
and has research interests in whole-of-government approaches to
national security, regional security and future conflict.
|
|
|
|
 |
|
Lochie MacLean Consultant Lochie has over 35 years experience as a manager and
policy adviser to national organisations, including time as a
management consultant with a ‘Big Six’ company. His work has been
based around business process re-engineering and organisational
development projects, encompassing a range of over thirty industries
in the public and private sectors across Australia. Lochie has also
undertaken risk assessment, performance audit and evaluation
consultancies. |
|
|